logo thecasinocity

The code of conduct for a good online casino

Code of Conduct Code of Conduct

Online casinos are today all the rage. They represent a real craze, but very early on some lamented their lack of regulation. In order to certify their use, certain labels synonymous with quality have emerged. Thus, eCOGRA, FairPlayers or iTech Labs are among several symbols that you can possibly encounter during your visits.

The popularity of online casinos and the need for security

There is a real infatuation that forms around online casinos. The ecstasy of the game, the adrenaline bound up with winning, and the repetition of intense entertainment provoke a veritable euphoria among players. However, the values of security and the interest of the players have not always assumed a tangible form. Indeed, corruption, theft and fraud that were perpetrated in the past placed many bettors in danger. Within the ambit of optimum protection and an honest gaming service, labels like eCOGRA, FairPlayers and iTech Labs give online casinos a seal that symbolizes their efforts to maximize the security of their players.

Certifications as an indicator of quality

The success of a casino is due in large part to the reputation it has fashioned. To enjoy a certain reputation, the ideal online casino should offer honest and high quality services. To do this, it should also meet certain requirements that form part of its code of good conduct. We enumerate below the imperatives that every good casino should adhere to:

  • The casino should be responsible and educate players about the dangers of addiction and compulsive gambling. The establishment of an external service aimed at helping players is very well received. In France, for example, Adictel manifests a threshold of competence and professionalism of certain gambling establishments that are not content with just selling but that also tackle prevention.
  • The casino should meet quality standards. Multiple services should be available to assist customers in case disputes arise. The casino should also validate the integrity of its rules and games. The casino should demonstrate its commitment to protect the interests of the player through a reliable and infallible service.
  • The casino needs to have established a level playing field. The odds of winning for the casino and the player must be more or less proportional. The diversions offered should be certified by independent and specialized gaming organizations.
  • The casino should publish a monthly report on its odds and its payout rates. The payments made by the casino should be fast, secure and reliable.
  • The casino should have a customer support service that is available 24 hours a day, 7 days a week. Customer support should be in a position to provide satisfaction to the user in case problems arise.